If you were given a manual/booklet/pamphlet with the device and can still find it, great. Cable and DSL modems can be modified byĪn ISP, so their documentation may be more accurate than that from the hardware manufacturer. In addition, I try to find documentation on the lights at the website of the broadband provider.
#AIRLINK101 WIRELESS N GREEN ROUTER MANUAL#
I try to find the manual for the device at the web site of the hardware manufacturer. It's one thing to know that a certain light is normally green, but exactly what does it mean when the light is amber? Or blinking green instead of solid green? Then go online to learn what every light can tell you. Step two is to examine each box and make a note of the vendor and model number. Now, when the network fails, the first thing to check is the lights on the box(es). Maybe even tape it to the box, so it can't get lost. So that it's always at hand, I suggest keeping this cheat sheet right next to the device in question. Is the light on or off? Green or Amber? Solid or blinking? The advice is the same either way.īefore trouble strikes look at the box(es) holding your network together and make a note of the normal state of every light while the network is functioning properly. On the other hand, all these functions may be combined in a single box. There may even be a third box for VOIP to which a normal telephone is connected. Often there is a broadband modem (cable or DSL) and a separate router. The hardware is talking to you and may have something useful to say. Rather, you should look at the lights on the box(es) sitting at the hub of the network. Perfectly understandable.īut the first step in debugging a networking problem should not involve any of the computers.
When there is a networking problem, the knee jerk reaction may be that there is something wrong with the computer. But no matter what type you're using, it's good to be prepared for networking failures in the future. Wired Ethernet networks are pretty reliable, wireless ones can be brutally finicky. Can't get on the Internet? Can't print to network printer? It's bound to happen sooner or later.
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